Approach
Manual work has a price too.
It never shows up on an invoice, so it never comes up in a meeting. This page is the whole argument: the problem, what it costs to leave it and what the after looks like.
Plenty of companies still work the way they did 15 years ago.
AUTOMATED.
None of this is the fault of the people doing it. It is work that should never have been manual.
Manual work has a price too.
It never shows up on an invoice, so it never comes up in a meeting. You still pay it every month: in hours from people who can do hard things and spend them on mechanical ones, and in orders that go out late.
Multiply that by several processes and several years. Not one of those hours went into thinking.
From hours to minutes.
This is how we measure the work: not in features delivered, but in the hours that were there before and the hours left after. The “after” is time the team gets back for something else, not one fewer person on the payroll.
Before
Chasing quotes by hand
8H / month
After
Automatic
0H
Before
Preparing the monthly report
6H
After
Generated automatically
12M
Before
Processing requests
3H / day
After
Automated
15M
Before
Copying orders into the ERP
2H
After
No manual step
0H
Illustrative examples of processes that can be automated, not results from real clients. Once we have client work we can publish, it will appear with names and figures attached.